Swissphone launches RES.Q terminal for alerting via latest LTE IoT mobile technology

Swissphone launches RES.Q terminal for alerting via latest LTE IoT mobile technology

Swissphone media release, December, 2018

RES.Q LTE: The latest generation of the RES.Q terminal for fast feedback and reliable hybrid alerting via the latest LTE IoT mobile technology.


Swissphone launches the next generation RES.Q digital radio terminal. This pager, which is widely used in the emergency and rescue services sector, is now equipped with an IoT mobile module based on the LTE standard, which among other things enables dynamic hybrid alerting. Thanks to LTE Cat M1 technologies, emergency services will now be able to take advantage of a robust, reliable and secure redundancy and feedback channel with significantly better battery life and better network coverage.



Since its market launch in 2009, many emergency services have opted for the RES.Q terminal. It employs POCSAG for the primary alert channel and uses a cellular module for hybrid alerting – i.e. for forward alerting and feedback.


In developing this third-generation RES.Q, Swissphone has comprehensively reviewed and benchmarked all the latest IoT wireless technologies available (LoRa, Sigfox, LTE Cat M1,  ...).


During these investigations, two mobile technologies consistently offered the best performance. As Product Manager Simon Ulrich reports: "Only LTE Cat M1 offer the high level of transmission security which is absolutely essential for an alerting network. Compared to LoRa and Sigfox, more participants can be reached, more reliably and in less time – both important hybrid alerting requirements. Energy consumption is significantly lower for all IoT applications than is possible with conventional GSM solutions, resulting in longer battery life (...). "


In view of these advantages, we reached the logical conclusion that future RES.Q terminals would be equipped with a cellular module which, depending on availability, will use LTE Cat M1 technologies for the feedback channel and for hybrid alerting. Should these networks not be available, the existing GSM/ GPRS network would be automatically used as a backup facility.


As a result, the blue-light services now have a tried-and-tested, future-proof alerting system whose signalling devices allow rapid and reliable hybrid alerting. And the disadvantage of relatively high running costs, which some rescue services see as the downside of such mobile-communication-based solutions, should no longer apply in future. Simon Ulrich comments: "Every now and then, some reservations are expressed about the running costs of SIM cards. Meanwhile, however, there are cards available with a ten-year contract at a moderate price, and the benefits far outweigh this small outlay. "


BAPCO visitors can get to find out more about the RES.Q LTE at the Swissphone booth #D20, March 12th and 13th

About Swissphone Wireless AG

About Swissphone

The Swissphone Group is a leading solution provider, that designs, develops and manufactures the most secure and reliable alerting and critical messaging solutions. Our core business is reliably transmitting information to responsible personnel, be it for alerting, notification, searching or informing. Our solutions cover the entire alerting chain from triggering, managing, and distributing, to escalating and reporting alarms.

Our mission is to help to protect lives and properties. We aim for optimum customer centricity and innovation leadership, delivering solutions of the highest quality with total reliability. We serve public safety organizations, emergency and health care services, facility management and IT services, as well as manufacturing and oil & gas industries.

Swissphone was founded in 1969 by Helmut and Erika Kochler. The company with 200 employees has a prominent market presence with subsidiaries in Germany, Austria, France and in the USA, as well as a growing network of international partners. The corporate headquarters and the production site are located in Samstagern in Switzerland near Zurich.

Swissphone Wireless AG
Fälmisstrasse 21
CH-8833 Samstagern